Southern Oregon Outpatient Services
WELCOME!
ColumbiaCare offers friendly, professional and integrated behavioral health services [mental health and substance use] in Jackson County! Our skilled team of staff provides comprehensive services to meet the needs of Jackson Care Connect and AllCare Members as they pursue a healthier and happier future. For the convenience of our clients, we offer regular outpatient clinic hours in two locations, and both our Central Clinic and Downtown Clinic offer same-day, walk-in access to care, as well.
WHAT YOU CAN EXPECT FROM US.
We want you to feel safe and invited to engage in services! We value the diversity of our communities, seek to support individual needs, and are committed to reducing language barriers that may exist. You are legally entitled to free interpretation or translation services.
Our Outpatient Services team provides a positive, feedback-informed experience as we help people achieve their own treatment goals.
We are here to help individuals regardless of their financial situation. ColumbiaCare Services is an equal opportunity provider, which means no one will be denied access to services due to their inability to pay. A reduced fee/sliding scale is available based on family size and income. For more information, please call the Operations Manager at 541.200.2900
ColumbiaCare offers a team of well-trained therapists and a strong psychiatric services support team to provide Outpatient Services. Every client that is referred to our program will receive a customized treatment plan to outline their behavioral health needs.
When you arrive at any one of our clinics, you can expect to be treated with respect, compassion and expert service in sorting through challenges that may be occurring in your life. If you would like more information about our services, have a question about one of our clinics, or need to schedule an appointment, we are just a phone call away! You can also walk in and a staff member from our Outpatient Team will gladly assist you with your needs.
CENTRAL CLINIC
Central Clinic
503 Airport Road, Suite 101, Medford, OR 97504
Regular Clinic Hours: Mon-Fri, 8:00am - 5:00pm
*Same Day Access
Hours: Mon-Fri, 8:30am - 2:00pm
Phone: 541.200.2900
DOWNTOWN CLINIC
Downtown Clinic
201 W 6th Street, Medford, OR 97501
Regular Clinic Hours: Mon - Fri, 8:00am - 5:00pm
*Same Day Access
Hours: Mon-Fri, 8:30am - 2:00pm
Phone: 541.200.2900
*Same Day Access: In addition to our regularly scheduled outpatient services, we offer walk-in hours for new clients to have same day access to a qualified behavioral health provider. PLEASE NOTE: All clinics are closed on weekends and holidays.
Ask us about our menu of offered services!
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ColumbiaCare's diverse team of therapists offers person-centered, trauma-informed therapy in both individual and group sessions. Our therapists provide support and guidance using evidenced-based interventions to help you increase coping strategies and reduce symptoms in order to work toward your individualized mental health recovery goals.
We believe in fostering a therapeutic environment that is:
All Inclusive
Feedback Informed
Culturally Sensitive
Client Driven
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All Outpatient clients are eligible for Case Management services for coordinating access to community resources and entitlements. Case Management services/supports include:
Assistance filling out documentation
Rep Payee support
Connecting with other agencies
Advocating for services and treatment needs
Assistance applying for housing and rental assistance
Submitting Referrals
Accessing entitlements and medical services
Home visits for environmental safety
Skills Training
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The ICM team provides community-based services that meet clients where they are – literally. Through a strength-based care lens and team approach, we provide intensive support which is individualized to meet your immediate therapeutic and case management needs.
Upon approved referral, your ICM team will include a therapist, case manager, and peer support specialist who work alongside you to identify and enhance individual strengths, build and maintain connections to community support systems, learn and apply relevant skills, increase self-sufficiency, and foster sustainable change for your overall health and well-being.
A primary goal of the ICM team is to help divert individuals from hospitalization when appropriate and/or step them down from higher levels of care into available sub-acute or community-based treatment.
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ColumbiaCare offers medication management services to clients who are referred by a therapist and are interested in exploring medication options for mental health treatment.
We have qualified, person-centered Licensed Medical Practitioners (LMPs) who will assist you along your recovery journey and use evidence-based practices to provide recommendations specifically for you. We also strive to coordinate your health care needs with your other service providers, both within ColumbiaCare as well as your external medical providers, to ensure you are receiving the best and safest care possible.
Combining medications with therapy services can increase treatment effectiveness, improve symptom management, and enrich your well-being.
Our services include:
Evaluation for Medication Management
Medication Recommendations
Routine Lab Work
Consult for Ongoing Services
Non-medication Recommendations for Help with Emotional Wellbeing and Health
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The ColumbiaCare Substance Use Disorder program has a team of well-trained clinicians and, in some cases, professionals with a lived experience of addictions and recovery. Our team provides level 1 (up to 9 hours a week) low barrier outpatient treatment in Jackson County and is here to support you with accessing education on how to overcome barriers, obtaining and maintaining your goals, and sustaining your successful recovery journey. We will meet you where you are with dignity and respect in a non-judgmental way.
Some of our services include:
Assessment and Evaluation
Individual and Group Therapy
Coordination of Care
Case Management (Resources and Referral to meet Client needs)
Peer Support and Life Skills Groups
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ColumbiaCare’s Supported Employment & Education Program offers individualized supports for Jackson Care Connect (JCC) members with a mental illness as they pursue gainful employment, and/or education. We work to identify opportunities that match their interests, skills and abilities. Support can include helping a person identify a job/education goal, obtain the job/education, and be successful in the job and/or education environment over time. We start with people where they are at- regardless of prior work history, criminal justice involvement or other barriers.
Our SE+E services are available during regular business hours. Please reach out to your ColumbiaCare provider for more information.
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The on-site pharmacy is provided through our partner, Genoa Healthcare Center.
The Genoa Healthcare pharmacy is located at our Central Clinic site and is open and ready to serve you – even if you’re meeting with your doctor by phone or video!
The pharmacy:
Fills all medications (not just behavioral health)
Mails all medications (at no extra cost) or you can pick them up at curbside
Organizes your pills based on the date and time you need to take them, making it easy to stay on track
Helps you transfer prescriptions from other pharmacies
Switch to a better pharmacy today!
Genoa Healthcare Pharmacy
503 Airport Road Suite 101
Medford, OR 97504
Phone: (541) 326-0226
Fax: (541) 255-4906
Hours: Monday-Friday: 8am-5pm, Closed for Lunch: 12pm-1pm
If you are experiencing a mental health emergency, please contact the Jackson County Mental Health Crisis Line at 541.774.8201, or dial 911.
