Southern Oregon Outpatient Services

ColumbiaCare's diverse team of therapists offers person-centered, trauma-informed therapy in both individual and group sessions.  Our therapists provide support and guidance using evidenced-based interventions to help you increase coping strategies and reduce symptoms in order to work toward your individualized mental health recovery goals.

 We believe in fostering a therapeutic environment that is:

• All Inclusive

• Feedback Informed

• Culturally Sensitive

• Client Driven

All Outpatient clients are eligible for Case Management services for coordinating access to community resources and entitlements. Case Management services/supports include:

• Assistance filling out documentation

• Rep Payee support

• Connecting with other agencies

• Advocating for services and treatment needs

• Assistance applying for housing and rental assistance

• Submitting Referrals

• Accessing entitlements and medical services

• Home visits for environmental safety

• Skills Training

The ICM team provides community-based services that meet clients where they are – literally. Through a strength-based care lens and team approach, we provide intensive support which is individualized to meet your immediate therapeutic and case management needs.

Upon approved referral, your ICM team will include a therapist, case manager, and peer support specialist who work alongside you to identify and enhance individual strengths, build and maintain connections to community support systems, learn and apply relevant skills, increase self-sufficiency, and foster sustainable change for your overall health and well-being.

A primary goal of the ICM team is to help divert individuals from hospitalization when appropriate and/or step them down from higher levels of care into available sub-acute or community-based treatment.

ColumbiaCare offers medication management services to clients who are referred by a therapist and are interested in exploring medication options for mental health treatment.

We have qualified, person-centered Licensed Medical Practitioners (LMPs) who will assist you along your recovery journey and use evidence-based practices to provide recommendations specifically for you. We also strive to coordinate your health care needs with your other service providers, both within ColumbiaCare as well as your external medical providers, to ensure you are receiving the best and safest care possible.

Combining medications with therapy services can increase treatment effectiveness, improve symptom management, and enrich your well-being.  

Our services include:

• Evaluation for Medication Management

• Medication Recommendations

• Routine Lab Work

• Consult for Ongoing Services

• Non-medication Recommendations for Help with Emotional Wellbeing and Health

The ColumbiaCare Substance Use Disorder program has a team of well-trained clinicians and, in some cases, professionals with a lived experience of addictions and recovery. Our team provides level 1 (up to 9 hours a week) low barrier outpatient treatment in Jackson County and is here to support you with accessing education on how to overcome barriers, obtaining and maintaining your goals, and sustaining your successful recovery journey. We will meet you where you are with dignity and respect in a non-judgmental way. 

• Some of our services include:

• Assessment and Evaluation

• Individual and Group Therapy

• Coordination of Care

• Case Management (Resources and Referral to meet Client needs)

• Peer Support and Life Skills Groups

ColumbiaCare’s Supported Employment & Education Program offers individualized supports for Jackson Care Connect (JCC) members with a mental illness as they pursue gainful employment, and/or education. We work to identify opportunities that match their interests, skills and abilities.  Support can include helping a person identify a job/education goal, obtain the job/education, and be successful in the job and/or education environment over time. We start with people where they are at- regardless of prior work history, criminal justice involvement or other barriers. 

Our SE+E services are available during regular business hours. Please reach out to your ColumbiaCare provider for more information.

The on-site pharmacy is provided through our partner, Genoa Healthcare Center.

The Genoa Healthcare pharmacy is located at our Central Clinic site and is open and ready to serve you – even if you’re meeting with your doctor by phone or video!

The pharmacy:

• Fills all medications (not just behavioral health)

• Mails all medications (at no extra cost) or you can pick them up at curbside

• Organizes your pills based on the date and time you need to take them, making it easy to stay on track

• Helps you transfer prescriptions from other pharmacies

Switch to a better pharmacy today!

Genoa Healthcare Pharmacy

503 Airport Road Suite 101

Medford, OR 97504

Phone: (541) 326-0226

Fax: (541) 255-4906

Hours: Monday-Friday: 8am-5pm, Closed for Lunch: 12pm-1pm